Frequently Asked Questions

Where Perros Rule, Humans Welcome

Got Questions? We’ve Got Answers!

Here are some of the most common questions we get asked by our members — old and new. If you’re looking for information that you can’t find on this page, feel free to contact us by clicking here.

Yes, please provide proof of vaccinations when entering the park. We require parvovirus, bordatella and rabies.

Refunds are not available. We recommend purchasing a day pass first to test the park to ensure that your dog enjoys it.

Each dog must have their own day pass/membership to enter the park. Multiple dogs aren't allowed to enter under one pass, but we do discount each additional dog 50% off for our memberships. Therefore if you have 3 dogs, on our monthly pass the first one would be 400 pesos, the second would be 200 pesos and the third would be 100 pesos.

No, sorry. While we do have our Rufferees to play and help keep tidy, you must also stay with your dog.

To get a membership, you can click here and choose what membership suits you and your dog best. Then pre-register your pup, upload a photo and shot record. Once you arrive at Ruffys we will check you in and collect payment. You can also register at Ruffys

Yes, we have full delicious menu and full bar for the humans to enjoy while the dogs play as well as treats and snacks for your pup. You can view our full menus on our site.

The Rufferees are employees we have in the park to play with your dogs, monitor dog play, and help entertain and watch for unruly doggie behavior

Yes we require dogs to be spayed or neutered.

Yes, we do take all major credit cards.

Yes! We will do a variety of private parties for all occasions. Please see a member of Ruffys management to discuss your needs.

Our current hours are 12-8 PM Tuesday-Sunday, closed on Monday.

We are on the Isla de Cuale between Oscars and River Café.

Yes, click here to see our full menu for available items.

Children under 13 are not allowed in our leashless dog area, but can be outside the park and watch them play and enjoy our wonderful food and nonalcoholic beverages.

We've got something better than happy hour...we have YAPPY HOUR…lol. Everyday from 3-5, with specialty 2 for 1 drinks and food items that change daily!